Company Profile
DMI is a certified women-owned business founded in 1992 by Dean Somerville and his daughter, Stacy. Opening the first call center in Cooperstown, ND. Further expansion by DMI in 1994, lead to opening a facility in Jamestown, ND. With a population of 15,527 this community has a rich past and a bright future. Jamestown's central location is midway between Bismarck {the state capitol} and Fargo {the state's largest city} in the valley where the James and Pipestem Rivers meet.
In 1997 DMI began communications with Uniband Enterprises to form a call center on the Turtle Mountain Indian Reservation located in Belcourt, ND. As a result, Dynaband, LLC was formed in 1998 as a joint venture between Uniband, Inc. and Dynamics Marketing, Inc. Dynaband is a member of the Midwest Minority Supplier Development Council (MMSDC), as a certified Minority Business Enterprise (MBE). Dynaband is 51% Native American owned and 49% women-owned.
In 1999 a new facility was built in Cooperstown, ND expanding the seating capacity and housing the corporate office.
Today DMI has 140 CATI stations between the three facilities and a complete IT department. We employ 200 CRM agents/interviewers, as well as, 20 individuals in administrative positions.
What Our Customers Have To Say
- “DMI is one of our 'go to' external teams. In our work as market research consultants, we provide services to a broad set of clients. The projects we throw at DMI can be equally as broad. One thing is consistent - DMI is always up for the challenge and provides us with stellar service. In the league for call centers, DMI is our MVP"
- Kim Kemmer, Prime Contact - “As a first time customer, I was overwhelmed with the service"
- John L. Deuterman, Corporate Research - "DMI has been outstanding in every manner of satisfying our needs…I edited much of the work to validate the results and the accuracy & integrity were excellent”
- Van Pitts, Tragon Corporation - "Thanks again for all the value you have added to our process, Stacy. You're truly the best partner I have ever had in working through business challenges, and being flexible enough to change strategy every couple of months! Your data tracking is enviable; your responsiveness is unmatched.”
- Jane Bledsoe, Deluxe Website Services - "Thank you...for being a true partner in our business. I've been in the business for 20+years and have worked with many vendor partners and really value our relationship with DMI. They make it a point to understand your business plans/strategies and they incorporate into their plans to ensure your success. Their unbridled professionalism, enthusiasm to add value and completely client friendly atmosphere all occurring at the same time makes DMI a tremendous organization. We truly appreciate the dedication and value our partnership with your company.”
- Javi Sowers, Consecta - "Dynamics Marketing has become a valuable partner in our research business. They are knowledgeable, flexible and easy to work with. The quality of the data that we receive makes reporting easy and gives us a high confidence level in the work that we do.”
- Sue Johnson, Verified Audit Circulation - "Thank you for your help at a hectic time. We will definitely call as these situations arise. Great job!”
- Kevin Davison, Davison Consulting